OHIP Error Report code 25
Incomplete newborn registration-have parent/guardian contact MOH
Ontario Ministry of Health, Error Report Explanatory Codes
Where you’ll see it
On your Error Report. The claim was rejected before OHIP assessed it. Error Reports arrive within about 48 hours of a submission.
Check the patient's details and eligibility
This is about the patient, not the coding: the health number, version code, eligibility dates or registration details. Confirm them against the health card or with the patient, correct the claim, and resubmit. Changing the fee code won't help.
A rejected claim was never assessed, so the corrected claim goes back in as a new submission. The three-month limit still runs from the date of service, and a rejection doesn't reset it.
Our summary is a guide, not a ruling. The ministry’s wording and the current Schedule of Benefits are what OHIP applies. See OHIP Error Report vs Remittance Advice: reading the codes for how the two reports differ.
Related Error Report codes
- 11 · Bill Patient or Quebec Medicare
- 12 · Please advise Patient to contact MOH re eligibility /card status/address
- 13 · Service date is prior to newborn's date of birth
- 21 · Records indicate patient deceased/ Please clarify or confirm.
- EH1 · Service Date before Eligibility Effective Date
- EH2 · Mismatched Version Code
- EH4 · Service Date after Eligibility End Date
- EH5 · Service Date Not in Eligibility Period