OHIP Error Report code EH9

Health Number (HN) Not Activated

Ontario Ministry of Health, Error Report Rejection Conditions

Where you’ll see it

On your Error Report. The claim was rejected before OHIP assessed it. Error Reports arrive within about 48 hours of a submission.

Check the patient's details and eligibility

This is about the patient, not the coding: the health number, version code, eligibility dates or registration details. Confirm them against the health card or with the patient, correct the claim, and resubmit. Changing the fee code won't help.

A rejected claim was never assessed, so the corrected claim goes back in as a new submission. The three-month limit still runs from the date of service, and a rejection doesn't reset it.

Our summary is a guide, not a ruling. The ministry’s wording and the current Schedule of Benefits are what OHIP applies. See OHIP Error Report vs Remittance Advice: reading the codes for how the two reports differ.

Related Error Report codes

• EH2 · Mismatched Version Code
• EH4 · Service Date after Eligibility End Date
• EH5 · Service Date Not in Eligibility Period
• EH6 · Eligibility Terminated-Deceased
• EP6 · Health Number (HN) Not Activated
• EPS · Patient Not Eligible for Program
• VH0 · Header 2 and HN Present Claim Header-2 present on MRI claim submitted with Health Number in Claim Header-1
• VH1 · Health Number is missing/invalid